RMA on Sun Server hard drive

Gus Wirth gwirth79 at gmail.com
Mon May 6 08:36:51 PDT 2013


On 05/06/2013 04:12 AM, Rich Ernst wrote:
> On Sun, May 5, 2013 at 10:29 AM, Gus Wirth <gwirth79 at gmail.com> wrote:
>> I have a Sun server hard drive made by Hitachi that has failed. I bought
>> the drive used, not as part of a server. Since the drive was
>> manufactured in April 2010 I'm not sure if it is still under warranty or
>> even if I can get warranty service on it. But Hitachi disavows any
>> relation to the drive and I can't find anything on the Sun/Oracle web
>> site about it. The drive itself is an Hitachi H7220AA30SUN2.0TB 7200RPM
>> drive.
>>
>> Does anyone have experience doing an RMA on a Sun server drive and can
>> give me some advice?
> 
> In your searches, did you come across this url already?
> 
> http://www.hgst.com/portal/site/en/support/warranty/

Yes. When I plugged in the serial number it told me I had to go to the
original seller, which is presumably Sun/Oracle.

Gus



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