Online journal/weblog software?
gkade at bigbrother.net
Wed Mar 27 10:07:40 PST 2002
On Wed, 2002-03-27 at 08:25, Lan Barnes wrote:
> > One of my bosses wants a simple incident tracking system that doesn't
> > have the complexity of a full-blown trouble-ticketing system.
> Why didn't you say so? Your search on Freshmeat should include a look at the
> many OSS bug tracking and help desk issue tracking systems available. There are
> some good choices out there. It's a common problem, and it's been solved a
> number of ways.
Here at Cast & Crew we're considering giving PerlDesk a run for the
systems administration staff (yes, all 2.5 of us). Mainly so the two of
us (and our manager) have a better picture of what needs to be done,
what's being done, and what's been done. Haven't gotten to it yet, but
it looks fairly complete.
Gregory K. Ade <gkade at bigbrother.net>
OpenPGP Key ID: EAF4844B keyserver: pgpkeys.mit.edu
More information about the KPLUG-List